Last updated: January 2026

Jack Watkins Limited is committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This policy explains what information we collect, how we use it, and your rights under UK data protection law (UK GDPR).

1. Who we are

This website is operated by Jack Watkins Limited, registered in England and Wales (Company No. 9820783).

We act as a data controller, which means we decide how and why your personal data is processed.

You can contact us via the contact form on this website or via the email address published on the site.

2. What personal data we collect

We may collect and process the following types of personal data:

Information you provide directly

When you contact us, book a call, or enquire about working together, you may provide:

• Name
• Email address
• Phone number (if provided)
• Business or project information
• Any other information you choose to share

Website usage data

When you use this website, certain technical data is collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• How you arrived at the website

This data is collected using analytics and tracking tools (see Section 7).

Client project data

If you become a client, we may process information needed to deliver our services, such as:

• Contact details
• Business information
• Brand, strategy, or project-related materials

3. How we use your data

We use personal data for the following purposes:

• To respond to enquiries and messages
• To provide our services and manage client projects
• To arrange calls and appointments
• To manage our business operations and record keeping
• To improve our website, content, and services
• To send marketing emails (only where you have opted in)
• To meet legal and financial obligations

4. Legal bases for processing

Under UK GDPR, we rely on the following legal bases:

• Contract — where processing is necessary to provide services to you
• Legitimate interests — to run and improve our business, website, and services
• Consent — for email marketing or optional cookies
• Legal obligation — for tax, accounting, or regulatory requirements

5. Email communications

If you choose to subscribe to updates, your email address will be processed through email platforms such as Flodesk or Substack. You can unsubscribe at any time using the link in emails.

We do not add people to marketing lists without consent.

6. Payments

Where payments are made through our website, they are processed securely by Stripe. We do not store card details ourselves.

7. Third-party tools we use

We use trusted service providers to operate our business. These include:

• Webflow – website hosting
• Google Analytics – website analytics
• Meta Pixel – to understand website usage and improve marketing
• Cal.com – scheduling and bookings
• Stripe – payment processing
• Flodesk / Substack – email communications
• Xero – accounting
• Craft & Dropbox – client and project file storage

These providers may process data on our behalf and may store data outside the UK. Where this happens, appropriate safeguards are in place.

8. Cookies

This website uses cookies and similar technologies for:

• Website functionality
• Analytics
• Understanding how visitors use the site

You can control cookie preferences through your browser settings or any cookie banner shown on the site.

9. Data retention

We keep personal data only as long as necessary for the purpose it was collected, including legal, accounting, or reporting requirements.

For example:

• Enquiry data may be retained for business follow-up
• Client data is retained for legal and financial record keeping
• Marketing data is kept until you unsubscribe

10. Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure.

11. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent (where applicable)
• Complain to the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

12. Children

This website and our services are intended for adults (18+). We do not knowingly collect data from children.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.

14. Contact

If you have any questions about this policy or how your data is handled, please contact us.